PORTRAITS OF EMIGRATION
Privacy policy
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Privacy Policy for the „Portraits of Emigration in Ireland” Online Shop”
General Information
- This Privacy Policy sets out the rules for processing the personal data of users of the online shop selling the quarterly periodical "Portrety Emigracji w Irlandii".
- The data controller is:
- Personal data is processed in accordance with the provisions of the General Data Protection Regulation and the provisions in force in Ireland.
2. Scope of data collected
When using the shop, we may collect the following data:
- Full name
- delivery address
- email address
- Phone number (optional)
- Invoice details (if required)
- IP address and browser technical data
3. Purpose of data processing
Personal data is processed for the purpose of:
- order fulfilment in the shop
- Shipping of purchased products
- payment processing
- Returns and complaints handling
- client contact
- bookkeeping in accordance with legal regulations
- the sending of a newsletter (if the user agrees)
4. Legal basis for processing
The data is processed based on:
- execution of the sales agreement
- legal obligations of the administrator
- legitimate interest of the controller
- User consents (e.g. newsletter)
5. Data sharing
Data may be transferred to entities cooperating with the administrator solely to the extent necessary to fulfil the order, in particular:
- courier and postal companies
- payment operators
- Accounting firm
- to IT and hosting service providers
6. Data retention period
data is stored:
- for the duration of the order fulfilment
- for the period required by tax and accounting regulations
- until the moment consent is withdrawn (e.g. newsletter)
7. User Rights
The user has the right to:
- access to your data
- Corrections to data
- data removal
- processing restrictions
- Data transfer
- objection to processing
The user also has the right to lodge a complaint with the Data Protection Commission in Ireland.
8. Cookies
The website may use cookies for the purpose of:
- to ensure the proper functioning of the shop
- Visit statistics analysis
- improvement of service quality
The user can manage cookies in their browser settings.
2. Online shop terms and conditions
Terms and Conditions of the „Portraits of Emigration in Ireland” Shop”
1. General Provisions
- The regulations set out the rules for using the online shop and placing orders for the quarterly journal "Portrety Emigracji w Irlandii" (Portraits of Emigration in Ireland).
- The shop is run by:
2. Shop's offer
- The shop sells:
- printed quarterly
- potential special editions
- Quarterly subscribers.
- All prices are quoted in Euros.
3. Placing Orders
- Orders can be placed using the form on the shop's website.
- After placing an order, the customer receives a confirmation email.
- The sales contract is concluded at the moment the shop confirms the acceptance of the order.
4. Methods of payment.
The shop may offer the following payment methods:
- Payment card
- Online transfer
- electronic payment systems (e.g. Stripe or PayPal)
5. Delivery
- Orders will be sent to the address provided by the customer.
- Delivery is carried out by postal or courier operators.
- Standard delivery time is 2-7 working days.
6. Complaints
- The client has the right to lodge a complaint in the event of:
- Product damage
- receipt of the wrong product
- Missing item in delivery
- Complaints should be submitted by email to the shop's address.
7. Responsibility
The shop endeavours to ensure that the information on the website is up-to-date and correct, however, it is not responsible for technical interruptions or errors resulting from the operation of external systems.
8. Final Provisions
- The terms and conditions are subject to the law applicable in Ireland.
- Disputes shall be settled by the competent courts in Ireland.
3. Returns Policy
Returns and Cancellation Policy
1. Right of withdrawal
In accordance with consumer law applicable in the European Union, the customer has the right to withdraw from a distance contract within 14 days of receiving the product.
2. Return conditions
To make a return:
- The product must not show any signs of use
- It should be in its original condition.
- should be properly secured for transport
3. Return Procedure
- The customer should inform the shop about their wish to return the item via email.
- The product must be returned to the shop's address within 14 days of notification.
- A refund will be issued within 14 days of receiving the returned product.
4. Return cost
The cost of returning a product is borne by the customer, unless:
- The product is damaged
- Wrong item sent
5. Reimbursement
Refunds will be processed using the same payment method as the original purchase, unless the customer agrees to an alternative form.